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ORDER TRACKING for your Jeep Wrangler

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Mud-N-Sun

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You know at the end of the day the dealer called me and told me my order was delayed yet again ....but he had a Jeep that came in the night before that was exactly my order except it had two options(alpine and safety) that I didn’t order and didn’t have the Mopar weather mats. But he gave me the two additional options at half price and ordered the Mopar mats at their cost. Hell yeah I said. Sometimes they do care. Or more likely got tired of me calling/emailing and texting. At the end of the day got a better Jeep than my order and at 10 percent below invoice. Score for being annoying.
 

Mud-N-Sun

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Adam, how did you get the tracking info? I have my VIN but not sure of status.
with the hi you can contact jeep chat or call them. Go to the jeep website and go to contact us. Also you can ask your salesman for a status .But be warned. It goes slow. Look up the codes and sit back and wait good luck .
 

Ike582

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with the hi you can contact jeep chat or call them. Go to the jeep website and go to contact us. Also you can ask your salesman for a status .But be warned. It goes slow. Look up the codes and sit back and wait good luck .
Thanks, totally agree. When the JL came out my dealer originally told me to expect deliveries of the power sliding roof in the Fall, so anything before that I'll consider a win.
 

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Adam0311

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Adam, how did you get the tracking info? I have my VIN but not sure of status.
My dealer sent me a copy of the build sheet/receipt/whatever its called, and it had the VIN, VON, and everything else on it.
 

Stale

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I'll ask, thanks.
It's called a Price Order Confirmation (POC), basically the same form they use when you first submit the order. As it progresses through the process, they add additional fields to it (VIN/VON/Dates/Status/etc).
 

Ike582

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It's called a Price Order Confirmation (POC), basically the same form they use when you first submit the order. As it progresses through the process, they add additional fields to it (VIN/VON/Dates/Status/etc).
That helps, thanks.
 

Stale

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So just chatted with Jeep, and apparently I'm still in storage (JS) over a month later.. They did offer to escalate it, so let's see what this does.

Has anyone actually had a successful escalation, or is it not really useful (ie, just a way to try to calm waiting customers)?
 

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Brew211

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I ordered on 6/15 (JLUR w/ every option available), how is everyone able to check their status?
 

Ron_H

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I use the tracking service available through Jeep Garage.

A paid Lever III ($25) or higher membership is required. Level IV ($30) and up receive PDF vehicle build sheet after the vehicle is built

To have your order tracked send a PM to Milous or Scotty on the Jeep Garage forum (https://jeepgarage.org) or post your request in the following message thread: https://jeepgarage.org/f102/custome...ep-dodge-chrysler-and-ram-vehicles-96545.html

The following information is must accompany your vehicle tracking request:

[1] Your VON, VIN or E number.

The VON is the Vehicle Order Number, that is assigned when an order is placed with your dealer, the same day or shortly thereafter). The VIN is assigned, a few days or more after the after the VON has been processed. In Australia, an "E" number is provided. These can be provided by your dealer.

[2] Your vehicle type (Jeep Wrangler JL)

[3] Vehicle color

[4] Date your order placed with dealer

Order tracking updates are posted on:
https://jeepgarage.org/f102/custome...ge-chrysler-fiat-and-ram-vehicles-143338.html

I use the webpage's search function to find my forum username to easily access my tracking info.

Vehicle tracking info is updated multiple times per day, 7-days a week
The following is an example of tracking information detail (for my JLUS):
(Wrangler Sahara Unlimited - Punk'n)
Date ordered: 04/29/2018
Current Status: KZ
D1 status date: 05/03/2018
Estimated delivery: 06/23/2018 - 06/27/2018
Built pending inspection: 05/24/2018
Ingate / Rebay at Facility 05/24/18 10:29:00 AM TOLEDO, OH VDC
Ingate / Rebay at Facility 05/24/18 01:42:00 PM TOLEDO, OH VDC
Ingate / Rebay at Facility 05/25/18 10:34:00 AM TOLEDO, OH BODY_VEND
Ingate / Rebay at Facility 05/25/18 06:53:00 PM TOLEDO, OH VDC
Production Status KZ Received 05/29/18 12:00:00 AM
Railcar Departure / Yard Exit 05/39/18 10:15:01 PM TOLEDO, OH VDC
In-Transit 06/01/18 09:13:00 AM SWANTON SCANNER, OH
In-Transit Report Station, Rail Arrival 06/01/18 01:19:00 PM ELKHART, IN
Rail Junction Delivery to Interconnect Carrier 06/01/18 05:14:00 PM GIBSON, IN
Rail Interconnect Carrier 06/01/18 08:30:00 PM GIBSON, IN
In-Transit Report Station, Rail Arrival 06/03/18 04:19:00 AM MARKHAM, IL
In-Transit 06/04/18 09:02:00 AM SOUTH STATELINE, IL
In-Transit 06/04/18 01:22:00 PM WAUKESHA, WI
In-Transit 06/05/18 04:27:00 AM LADYSMITH, WI
In-Transit Report Station, Rail Arrival 06/05/18 06:43:00 PM SUPERIOR, WI
In-Transit 06/05/18 11:07:00 PM VIRGINIA, MN
In-Transit Report Station, Rail Arrival 06/06/18 09:55:00 AM LORETTE, MB
In-Transit Report Station, Rail Arrival 06/06/18 11:07:00 AM WINNIPEG, MB
In-Transit 06/07/18 04:37:00 PM BLOOM, MB
In-Transit 06/07/18 08:48:00 PM OKLA, SK
In-Transit Report Station, Rail Arrival 06/08/18 11:37:00 AM SASKATOON, SK
In-Transit 06/08/18 03:17:00 PM BIGGAR, SK
In-Transit Report Station, Rail Arrival 06/09/18 06:57:00 AM EDMONTON, AB
In-Transit Report Station, Rail Arrival 06/10/18 10:09:00 AM WINTERBURN, AB
In-Transit 06/10/18 05:44:00 PM SWAN LANDING, AB
In-Transit 06/11/18 08:07:00 AM VINSULLA, BC
In-Transit 06/11/18 11:42:00 AM KAMLOOPS, BC
Rail Junction Delivery to Interconnect Carrier 06/12/18 08:22:00 AM NEW WESTMINSTER, BC
Ingate / Rebay at Facility 06/14/18 11:15:00 AM ANNACIS ISLAND, BC VDC
 

Brew211

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Wow thank you Ron_H. I'm new to this forum and I don't know if I can handle another forum as I spend way too much time on this one as it is.
 

Ron_H

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I don't use the Jeep Garage forum other than for the tracking information.

I much prefer the JL focus of this form and I'm not planning to spend $25 or $30 in yearly membership fees. For the tracking info, I thought it was a good value to enhance the "factory order" experience.
 

alltimesaresoon

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Wow thank you Ron_H. I'm new to this forum and I don't know if I can handle another forum as I spend way too much time on this one as it is.
pretty dead over there. not much to read except for the tracking updates...
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