Col Oliver
Well-Known Member
- Thread starter
- #1
So I called to get my oil changed and tires rotated (thank you jeep wave).... pretty simple....right?
Then the service person answering the phone notices I have the recall on my cruise control...... she goes oh... you have a recall..... you’ll need to bring it and leave it for the day to have it complete. I tried to give her the out by asking “ isn’t it just a software flash to correct it? “ Her response was oh no.... it takes all day, they have lots of them to do and it is very involved. I told her I didn’t want it completed if it involved me leaving the Jeep all day and then I got the ... it it isn’t safe to drive.... I asked if I would get a loaner for the day then if it wasn’t safe but then it was ok to postpone the repair.
The I took it in today and the service lady asked if they could do the 15 minute flash to update the recall.... good idea. I asked to have the spare rotated in and she said she could but It isn’t included in the jeep wave and would cost me $15 extra... no problem right? As the Jeep came back and I did a walk around I notice the $15 wasn’t on my bill and it was pretty easy To tell they didn’t rotate the spare in. The helpful service lady Is not there so the guy replacing her tells me they didn’t do it because it’s a bad idea to do it. He said if I don’t rotate the tire in then in two or three years when I need new tires I will only need to buy three tires then, he assured me that is what all smart car owners do...
I guess I’ve been doing it wrong for a long time
Then the service person answering the phone notices I have the recall on my cruise control...... she goes oh... you have a recall..... you’ll need to bring it and leave it for the day to have it complete. I tried to give her the out by asking “ isn’t it just a software flash to correct it? “ Her response was oh no.... it takes all day, they have lots of them to do and it is very involved. I told her I didn’t want it completed if it involved me leaving the Jeep all day and then I got the ... it it isn’t safe to drive.... I asked if I would get a loaner for the day then if it wasn’t safe but then it was ok to postpone the repair.
The I took it in today and the service lady asked if they could do the 15 minute flash to update the recall.... good idea. I asked to have the spare rotated in and she said she could but It isn’t included in the jeep wave and would cost me $15 extra... no problem right? As the Jeep came back and I did a walk around I notice the $15 wasn’t on my bill and it was pretty easy To tell they didn’t rotate the spare in. The helpful service lady Is not there so the guy replacing her tells me they didn’t do it because it’s a bad idea to do it. He said if I don’t rotate the tire in then in two or three years when I need new tires I will only need to buy three tires then, he assured me that is what all smart car owners do...
I guess I’ve been doing it wrong for a long time
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