Jamrock
Well-Known Member
Why did you have to replace the engine?How fast were you going? You said you weren’t going over 20mph, but what was the speed and what exactly did you tell the service department?
I have not had experience with having my suspension repaired through FCA/Stellantis because I’ve modified it. So, if I break something, I’m definitely going through my insurance.
However, I just had an engine replacement approved and replaced through my added care plus extended warranty. As far as my VIN being flagged? IDK and tbh I don’t care as long as FCA continues to honor my service contract.
I will say that it took corporate 25 days to send an inspector/adjuster out to see my engine, while it had been sitting at the dealership. The dealer notified corporate one week after I brought it in (took them a bit with diagnosing the issue, which I appreciate). They took 25 days to come see an engine that they eventually approved to be replaced and I think they only approved it because I kept such pristine records with maintenance and logging it on the owner site. I could prove that I was a “responsible owner”. I just got it back after not having it for 44 days.
I’m saying this because IF you have a FCA inspector come look at it, you will be on their schedule…meaning they can take all the time in the world before coming to see your Jeep at the dealer. That alone is triggering.
And by the time they get there if you can’t prove that you went according to speed specs for off-roading it is highly likely they will deny coverage. So, you’ve wasted time and potentially put your VIN at risk IF they decide you were negligent. Had you recorded your off-roading, going at a decent speed, then I definitely say have FCA come look at it, IF you have the time to spare and another daily driver.
But if it’s your word, and a broken axle, I’m afraid they could take forever to come inspect it and eventually deny you. Get that data from the EDR if you are able.
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