dragoneggs
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- Mark
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- Dec 14, 2021
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- Location
- Seabeck, WA
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- '22 Snazzberry Pearl JLR
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A bit of a long story but finally got my idiot lights to stay off. Took my JLR into my local dealer because I had both the check engine light and electronic stability control light constantly on. I also wanted them to straighten the steering wheel as it was at 10 o'clock when driving straight.
First visit they simply reset the idiot lights and told me they couldn't touch the steering under warranty because I had installed an aftermarket steering stabilizer. They said to put the OEM stock stabilizer on and they would check out the steering.
Anyways immediately after leaving the dealer, the idiot lights came on again. Several weeks later I get a text from the dealer asking if I'm still having an issue and I said yes. They said drop it off at your convenience and we will squeeze it in. I was waiting because I hadn't reinstalled the OEM stabilizer but decided to bring it in anyways and get the idiot light issue resolved.
A half day in the shop and they called and said all fixed... steering wheel aligned to 12 o'clock and idiot lights not coming back on. Turned out the misaligned steering wheel was causing the ESC light to trip. Best part was my procrastination in putting back on the stock stabilizer... saved me from two uninstalls/installs since they convinced themselves that wasn't involved and they could do a warranty repair without FCA fuss!
Love my dealer both sales and service departments. Hope I don't jinx myself but so far they are the best I have ever dealt with in 40+ years.
A shout out to West Hills Jeep in Bremerton, WA.
First visit they simply reset the idiot lights and told me they couldn't touch the steering under warranty because I had installed an aftermarket steering stabilizer. They said to put the OEM stock stabilizer on and they would check out the steering.
Anyways immediately after leaving the dealer, the idiot lights came on again. Several weeks later I get a text from the dealer asking if I'm still having an issue and I said yes. They said drop it off at your convenience and we will squeeze it in. I was waiting because I hadn't reinstalled the OEM stabilizer but decided to bring it in anyways and get the idiot light issue resolved.
A half day in the shop and they called and said all fixed... steering wheel aligned to 12 o'clock and idiot lights not coming back on. Turned out the misaligned steering wheel was causing the ESC light to trip. Best part was my procrastination in putting back on the stock stabilizer... saved me from two uninstalls/installs since they convinced themselves that wasn't involved and they could do a warranty repair without FCA fuss!
Love my dealer both sales and service departments. Hope I don't jinx myself but so far they are the best I have ever dealt with in 40+ years.
A shout out to West Hills Jeep in Bremerton, WA.
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