Eich.el
Member
- Thread starter
- #1
I bought my wrangler new in January 2022 and had a concern about overheating early on as the fan would come on without much effort, but I disregarded that because as soon as the fans came on the engine would cool down. At that time oil temps were maxing out around 215 before fans would cool things down.
This past weekend, I had a really terrible experience. I was driving up north on the I-17 from Phoenix, when I suddenly got a warning light for overheating. I immediately pulled over to the safest place I could find (really not safe at all) and put the car in neutral and let the engine And fans run which ultimately cools down the engine to normal temperatures.
Long story short I got stuck on the side of this busy highway til 1AM because no one was apparently available to tow me according to both my insurance company and Jeep Wave program. So I thankfully got a ride. Had to get to my work the same morning at 5:30 on Saturday (life of a resident). The car finally got towed the following Monday to Jeep Oxendale in Cottonwood (this all happened Friday night).
I was initially told by service crew that the rear diff was locked up which was the report they received from the tow driver. Based on that, I was told it would take minimum three months to complete a repair.
Two days layer, I received a call with great news that the issue was not at all the rear diff and the tow truck driver was nuts (which was my suspicion too). The repair was a simple radiator hose that needed to be replaced and it would be ready by Friday the same week.
Come Friday I call to check on my car and am told that they test ran the vehicle and the engine shut off and would not start again. The engine needs a complete swap.
I am beyond bummed out. This is my second wrangler. First one also had bizarre issues Including a faulty fuel tank that needed to be replaced and multiple other issues. Nonetheless I have Jeep another chance and picked up this wrangler which I absolutely adore and named Zaytuna (Arabic for olive). Hand washed it almost every weekend and took it off road in Sedona where it performed awesome and took me to beautiful places.
So I am very upset with the whole situation - I am out of a brand new car that I love and don’t have a vehicle for likely 3-6 months for this engine replacement. I am in contact with FCA and am expecting a call from someone on Monday or Tuesday (6/20-6/21) to go through more details and determine if they will buy back my vehicle.
I am apparently a masochist and still want to drive a 2-door wrangler, however have no interest in driving the piece of junk that was sold to me with an engine that failed at 9223 miles.
My question is: what experiences have people here had with FCA buy back program? I prefer not to involve an attorney but absolutely would if needed. Thanks for reading!
Note: Vehicle was bought at Chapman Jeep in Scottsdale, AZ. It is currently sitting at Oxendale Jeep in Cottonwood, AZ (great people there).
This past weekend, I had a really terrible experience. I was driving up north on the I-17 from Phoenix, when I suddenly got a warning light for overheating. I immediately pulled over to the safest place I could find (really not safe at all) and put the car in neutral and let the engine And fans run which ultimately cools down the engine to normal temperatures.
Long story short I got stuck on the side of this busy highway til 1AM because no one was apparently available to tow me according to both my insurance company and Jeep Wave program. So I thankfully got a ride. Had to get to my work the same morning at 5:30 on Saturday (life of a resident). The car finally got towed the following Monday to Jeep Oxendale in Cottonwood (this all happened Friday night).
I was initially told by service crew that the rear diff was locked up which was the report they received from the tow driver. Based on that, I was told it would take minimum three months to complete a repair.
Two days layer, I received a call with great news that the issue was not at all the rear diff and the tow truck driver was nuts (which was my suspicion too). The repair was a simple radiator hose that needed to be replaced and it would be ready by Friday the same week.
Come Friday I call to check on my car and am told that they test ran the vehicle and the engine shut off and would not start again. The engine needs a complete swap.
I am beyond bummed out. This is my second wrangler. First one also had bizarre issues Including a faulty fuel tank that needed to be replaced and multiple other issues. Nonetheless I have Jeep another chance and picked up this wrangler which I absolutely adore and named Zaytuna (Arabic for olive). Hand washed it almost every weekend and took it off road in Sedona where it performed awesome and took me to beautiful places.
So I am very upset with the whole situation - I am out of a brand new car that I love and don’t have a vehicle for likely 3-6 months for this engine replacement. I am in contact with FCA and am expecting a call from someone on Monday or Tuesday (6/20-6/21) to go through more details and determine if they will buy back my vehicle.
I am apparently a masochist and still want to drive a 2-door wrangler, however have no interest in driving the piece of junk that was sold to me with an engine that failed at 9223 miles.
My question is: what experiences have people here had with FCA buy back program? I prefer not to involve an attorney but absolutely would if needed. Thanks for reading!
Note: Vehicle was bought at Chapman Jeep in Scottsdale, AZ. It is currently sitting at Oxendale Jeep in Cottonwood, AZ (great people there).
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