west tex
Well-Known Member
The update didn't fix the backup guidelines for me, so they had to replace the entire head unit several weeks back. That finally did the trick.
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Wow that seems pretty drastic.The update didn't fix the backup guidelines for me, so they had to replace the entire head unit several weeks back. That finally did the trick.
They did it as kind of a last resort after 4 trips to the dealer and the update failure. Jeep Cares got Uconnect involved and finally got the problem addressed.Wow that seems pretty drastic.
i just got a call from my dealership that I will need to have my unit replaced as well. I feel as though this is extremely drastic AND I can’t get a unit for another 3 months since they’re so behind with parts :’(The update didn't fix the backup guidelines for me, so they had to replace the entire head unit several weeks back. That finally did the trick.
Yes, it's still working well. Hope it does the trick for you, too.i just got a call from my dealership that I will need to have my unit replaced as well. I feel as though this is extremely drastic AND I can’t get a unit for another 3 months since they’re so behind with parts :’(
has the change in units still been working out for you?
I talked to Jeep Cares and I am told that this is a software glitch in the 8.4" UConnect system. New software should come out Q2 2021 to resolve it. I have found that if I reboot the system, the backup lines appear 100% of the time, (until they don't).
Here is the reboot process:
I hope this works well for you.
- Ensure your vehicle is in park and in “Run” mode.
- Press and hold down the volume and tuner knob buttons at the same time.
- Hold down the knobs for 10 – 20 seconds.
- After holding down the knobs, the screen should flash your vehicle brand name and then go dark.
- After a few moments the brand name will return, the system will reinitialize, and it will return you to the main UConnect screen.
There is another thread with same issues at:
https://www.jlwranglerforums.com/forum/threads/lost-backup-camera-guide-lines.15764/post-1361281