When the dealership checks to see if youve abused your jeep…

[Heimkehr]

I had the common problem many on this forum had. Rear end gears start shredding themselves

With that in mind, I wonder if gear burnishing is worth discussing.

I paid for a burnishing service to extend the service life of the rear end gear set in a first generation Honda CR-V. That vehicle was driven with care, and did not suffer from a surplus of horsepower, so I'm wondering the need to do so could be walked back to the quality of the parts used.

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[Vinman]

We’re going to need to see videos of the Jeep doing donuts before we can properly determine if they’re constituted as abuse.

 

[supermike]

Except Tesla has by far the worst customer service experience of any vehicle manufacturer ever. You go in to buy a vehicle and they don't pay attention to you. You go to buy a used vehicle through their website, they offer you a different vehicle then condescend to you that it's not the one (either range or performance options) you want or need - and then try to refuse to refund the deposit. You go to buy a new S online before they make the shit design change they currently are - you get assurances from 5 different 'Managers' that you will get the one you ordered, and then 8 months after the original delivery date (never once getting told about the delay until you call a week after) get told that they're waiting on the redesign to finish and you will get one of those. Go to cancel and then get condescended to and deposit refused.... And they pull the same bullshit "easy" experience where there are no discounts, no negotiation, no give-a-f about anything other than profit and if you try to ask for out-the-door pricing they pull the same "it's this much after estimated savings" that their website does.

I have tesla-owning friends who have had repair claims refused for even more ridiculous reasons - one whose battery COMPLETELY FAILED (not fire, but just got a "Unable to charge - Disconnect cable and retry" error every time even at superchargers) and was denied because his in-home charger wasn't connected to wifi for them to get diagnostic information. One had their aero skirt on the bottom fall off because the clips weren't the normal clips (early model) and the dealer tried to charge them $8k saying that it was from them scraping on some of the long speed-bumps around their house - on a Model X which has PLENTY of clearance.

If manufacturers go the way of Tesla, then you will all dream of returning to the worst dealers of today...

you never realized you are complaining the bad until you had experienced the worse.

I used to complain to my friend Mercedes and Land Rover dealer had horrible services UNTIL I bought my first Jeep….

 

[LITTLE WILLYS]

Most Tech's hate warranty work because they are deprived of the opportunity to make more money at the retail level.

The warranty repair labor rate is predetermined by the car manufacturer. These rates are not the same as what a retail customer would pay. Most warranty work is billed and paid at a much lower rate than what a retail customer would pay. Then there is cash flow. Cash flow is the most important tool for dealers. A retail customer pays for the repair/service the day the vehicle is completed and picked up. Warranty reimbursements can take a lot of time to process. A busy service department will give higher priority to better paying customers if they are behind.

yes, I agree. I am not talking about the individual tech. I am talking the service department in general makes money from Warranty work. No, it is not gravy. Well sometimes it is. But for the most part it is not gravy, but it is work. Part of a tech's job is to take some bones along with the gravy. If we all only did the stuff we liked at work, we would never get anything done.

 

[LITTLE WILLYS]

Except Tesla has by far the worst customer service experience of any vehicle manufacturer ever. You go in to buy a vehicle and they don't pay attention to you. You go to buy a used vehicle through their website, they offer you a different vehicle then condescend to you that it's not the one (either range or performance options) you want or need - and then try to refuse to refund the deposit. You go to buy a new S online before they make the shit design change they currently are - you get assurances from 5 different 'Managers' that you will get the one you ordered, and then 8 months after the original delivery date (never once getting told about the delay until you call a week after) get told that they're waiting on the redesign to finish and you will get one of those. Go to cancel and then get condescended to and deposit refused.... And they pull the same bullshit "easy" experience where there are no discounts, no negotiation, no give-a-f about anything other than profit and if you try to ask for out-the-door pricing they pull the same "it's this much after estimated savings" that their website does.

I have tesla-owning friends who have had repair claims refused for even more ridiculous reasons - one whose battery COMPLETELY FAILED (not fire, but just got a "Unable to charge - Disconnect cable and retry" error every time even at superchargers) and was denied because his in-home charger wasn't connected to wifi for them to get diagnostic information. One had their aero skirt on the bottom fall off because the clips weren't the normal clips (early model) and the dealer tried to charge them $8k saying that it was from them scraping on some of the long speed-bumps around their house - on a Model X which has PLENTY of clearance.

If manufacturers go the way of Tesla, then you will all dream of returning to the worst dealers of today...

Tesla drivers are the old Prius drivers. Still assholes, but now more upscale assholes. Like Prius drivers they drive 10-15 mph over any posted speed limit, and think everyone is beneath them. Thinking they are saving the planet gives them a feeling of moral superiority, when all they really are is assholes who can't follow the the law.

 

[Deleted member 59498]

My issue is the service department throwing it out there like you are under investigation by the Jeep Police. STFU and fix it, want to inspect it fine but keep your accusations to yourself.

 

[rrubbee]

Abuse...hmmm , abuse is when a dealer tells you that they are looking for abuse....THATS ABUSE.
Abe

 

[txj2go]

If it has 35" or bigger tires, and no dirt on it anywhere or no scrapes underneath, then that is definitely abusing it.

 

[Creeker]

Abuse... Interesting.
Let's see how the Jeep is marketed on the Jeep.com website

The above shows driving over rocks, fording a muddy creek, lifting a tire in the sand.
None of those could be abuse.
Jeep would never abuse one of their own vehicles to get us to buy them.

 

[mazer]

"Why do you have a lift? Is it for off-roading in any way? Off-roading is completely unacceptable."

Response: ‘As a trail-rated vehicle, I only go on official Jeep-endorsed “Badge of Honor” trails rated 5-8.’

(Points to badging under the factory trail-rated badge … pulls out BoH app … starts showing highlight pix like a new proud father … delves into trail stories like we’re drinking buddies )

 

[Gladius Nova]

Tesla drivers are the old Prius drivers. Still assholes, but now more upscale assholes. Like Prius drivers they drive 10-15 mph over any posted speed limit, and think everyone is beneath them. Thinking they are saving the planet gives them a feeling of moral superiority, when all they really are is assholes who can't follow the the law.

Hmmm....speak for yourself. We are a "working class" household and far from assholes. Never owned a Prius because they are UAF.

 

[SH556JL]

Hmmm....speak for yourself. We are a "working class" household and far from assholes. Never owned a Prius because they are UAF.

Everyone has a different opinion of working class. My parents would argue they are working class, despite owning an airplane (typically cost less then any of those vehicles) since I was in 8th or 9th grade and my mom hasn’t worked since her late 30’s. I would say they are middle, bordering on upper. By your garage picture, I would say the same about yourself and certainly not working class. Don’t discredit your hard work!

 

[LITTLE WILLYS]

Hmmm....speak for yourself. We are a "working class" household and far from assholes. Never owned a Prius because they are UAF.

Well around here in New Hampshire, people from Massachusetts come up here for vacation, and they think we are all toothless rednecks who only live to save them while they are on holiday. Many have Teslas. It used to be the Prius crowd, and now it is the Teslas. The ones I see like the prius owners of before drive like assholes.
You say you are far from assholes. There is truth in that statement. The assholes are all in the North East, far from Texas.

 

[Ridgway Jeeper]

Tesla drivers are the old Prius drivers. Still assholes, but now more upscale assholes. Like Prius drivers they drive 10-15 mph over any posted speed limit, and think everyone is beneath them. Thinking they are saving the planet gives them a feeling of moral superiority, when all they really are is assholes who can't follow the the law.

Where I live both the Tesla and Prius drivers are of the virtuous elitist club and purposely drive under the speed limits because they are assholes...LOL

I just sold a house the other day that the sellers had installed their Tesla charger in the garage. You would not believe the hoopla they made over whether or not it was staying and they were sure to make a big deal about it being there. My working class buyers didn't care a whit about the charger, it is of no use to them, none of us were impressed.

 

[aldo98229]

Abuse... Interesting.
Let's see how the Jeep is marketed on the Jeep.com website

The above shows driving over rocks, fording a muddy creek, lifting a tire in the sand.
None of those could be abuse.
Jeep would never abuse one of their own vehicles to get us to buy them.

Yeah. That right there shows the hypocrisy between Jeep’s marketing and FCA refusing warranty coverage for doing any of the things Jeep constantly shows in its marketing.

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