Roky
Well-Known Member
I noticed this on my new Artec light mounts today ........
I emailed Artec and within 10 minutes the young man called me on the telephone. Says, they got a wrong batch of hardware that was black sumtenother that rust, instead of the black sumtenother that don’t rust. Says I’ll have new hardware by the end of the week.
I just want to give a big shout out, and an attaboy to Artec Industries for the great customer service. In this “knee jerk blame it on covid” world we seem to be living in these days, it was pretty damn refreshing............... I can’t believe they used the telephone................................
I emailed Artec and within 10 minutes the young man called me on the telephone. Says, they got a wrong batch of hardware that was black sumtenother that rust, instead of the black sumtenother that don’t rust. Says I’ll have new hardware by the end of the week.
I just want to give a big shout out, and an attaboy to Artec Industries for the great customer service. In this “knee jerk blame it on covid” world we seem to be living in these days, it was pretty damn refreshing............... I can’t believe they used the telephone................................