ccjcc81
Active Member
- Thread starter
- #1
Guys, I don’t know what to do. When we bought this JLUR it had 29,000 miles on it, it had the wandering and deadzone in the steering, and I didn’t know what caused it. It was stock when we bought it and we experienced the issues from day 1. I didn’t know about the TSB for the steering gear box until I did some research here and on other forums. I’ve since had installed a JKS Konnect 3” lift and 35” tires. When I discovered the TSB I called my local Jeep service shop in June 2012, and they said that despite the fact that the Jeep only had 32,500 miles on it, it was manufactured in May 2018, so it’s out of warranty. I asked them about the TSB and they told me that they would do it, but they would charge between $250 and $400 to do it because I was out of warranty. I told them I bought the MaxCare extended warranty from Carmax when I bought it, so they told me to take it to them and try to get it done cheaper. I dropped it off last night and got a call from the service manager at Carmax who told me that because I had a lift and 35” tires on the Jeep, MaxCare is going to void my warranty on any suspension and steering parts. I think I might now be past the 36,000 mile warranty as well, or very close to it. What can I do to get this fixed? I can’t afford to pay Jeep $1,500 to $2,000 to have this issue fixed, we have stretched our budget as tight as we can just to afford the monthly payment on this thing. We bought it for my wife, and she refuses to drive it if we go anywhere that requires exceeding 45mph, it scares the heck out of her with all the wandering. I don’t like it either, I have to saw at the wheel just to keep it straight at 70mph. So far, this has been the most regrettable vehicle purchase we have ever made. If I had known about this issue I never would have bought the Jeep. What should I do? Do you guys think @JeepCares can help us with this issue?
I really think Jeep is doing its customers a disservice by not classifying this issue as a Recall. I have a 99 TJ on a Dana 30 with 33” tires that drives as straight as an arrow. Jeep is releasing an “Extreme” version of the Rubicon with 35” tires and a similar lift from the factory to compete with Ford’s Bronco, and they didn’t put the faulty aluminum steering gear box in it, it of course has the cast steel box. I refuse to believe that a $60,000 2018 JL Rubicon with Dana 44s cannot handle a lift and 35” tires. Am I screwed here? Any advice would be greatly appreciated.
I really think Jeep is doing its customers a disservice by not classifying this issue as a Recall. I have a 99 TJ on a Dana 30 with 33” tires that drives as straight as an arrow. Jeep is releasing an “Extreme” version of the Rubicon with 35” tires and a similar lift from the factory to compete with Ford’s Bronco, and they didn’t put the faulty aluminum steering gear box in it, it of course has the cast steel box. I refuse to believe that a $60,000 2018 JL Rubicon with Dana 44s cannot handle a lift and 35” tires. Am I screwed here? Any advice would be greatly appreciated.
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