Preditorian
Active Member
- Joined
- Feb 17, 2021
- Threads
- 6
- Messages
- 39
- Reaction score
- 26
- Location
- Central Texas
- Vehicle(s)
- 2022 JLURD
- Thread starter
- #1
Oh the joy.
I had a 2018 Mazda 6 Signature, so I decided to get another Jeep Wrangler since I enjoyed my 2012 JKUR so much and missed it dearly so I decided to get another one regardless of the hit I will take on the Mazda. My wife at the time also wanted one, so it seemed like I could use this to get a better a deal. <- HaHaHa
She ended up with a '21 JL Sport S with lot of features like One touch sky roof and such, I found myself oddly liking the roof she was test driving and got a Willy's with it as well. They said they were going to work with me to give me equal equity on my trade to make the deal favorable. Thought that was amazing deal since it was a Mazda after all and those things do not retain value at all.
All was going good until they came back and said I "needed" to have a $6,000.00 warranty as the finance company requested it. I found this odd but did not care much as I thought out loud that I can just cancel it right after taking possession of the Jeep since I did not need it. The guy in finance said that would not work as I had to keep it for at least one year. Perplexed by that statement I showed hesitation to the deal as that was no small chunk of change to add to the out the door price, but desires about another Jeep already had me :/
I used my hesitation to get free ceramic window tint all around on both Jeeps since I really wanted a JL that day, and thought that maybe the warranty might come in handy, so I just got it.
After a few days I called the credit union and asked about that policy because it still bothered me and I wanted to know for the sake of knowing.
They said they have no idea what I was referring to and they, nor any other finance center that they know of makes requests like that.
So now I am perturbed, so I call the dealership back and inform them that there has to be some kind of mistake and that forcing the warranty on my contract made me feel like I was the victim of some shenanigans. They said that it was indeed required to make the deal and that I already signed the contract so there is nothing that can be done. I asked since my credit union did not require it, and that the contract does NOT say I have to keep it for a year, that I would like to cancel now for a full refund. These jokers flat out said they will not do that.
Now, me starting to get noticeably more upset I decided to end communication with the dealership and try a different method.
I called the company that held the warranty and said I wanted to cancel, they informed me that I had to go through the dealership to get it done, I explained my situation and to my surprise they were shocked and said that what they did was wrong as it clearly states in the contract that I could cancel anytime. The very nice representative filed it for me on my behalf and forced them to agree to the cancellation request.
Now, after months of waiting they finally sent an email agreeing to cancel it, but dang was it a stressful situation. I am more upset that they blatantly lied and misled me to get an extra $6k PER JEEP out of the deal.
The funny thing is, I buy a new vehicle every 2-3 years and planned on sticking with Jeep, but now I have to hunt for an honest dealership (If there is such a thing) elsewhere for my next one.
Oh well, their loss. I just feel that I would not be a good person if I let other potential Jeep buyers to fall into the same trap as I did, even though I should have known better... stupid temptation...
Don't know If I can name drop them, but beware of a Jeep dealership "somewhere" in south Austin, TX.
Also, what do you guys think? Is this a common thing now? I have never had a "good" experience at a dealership, its always been annoying or like pissing glass, nothing better.
I had a 2018 Mazda 6 Signature, so I decided to get another Jeep Wrangler since I enjoyed my 2012 JKUR so much and missed it dearly so I decided to get another one regardless of the hit I will take on the Mazda. My wife at the time also wanted one, so it seemed like I could use this to get a better a deal. <- HaHaHa
She ended up with a '21 JL Sport S with lot of features like One touch sky roof and such, I found myself oddly liking the roof she was test driving and got a Willy's with it as well. They said they were going to work with me to give me equal equity on my trade to make the deal favorable. Thought that was amazing deal since it was a Mazda after all and those things do not retain value at all.
All was going good until they came back and said I "needed" to have a $6,000.00 warranty as the finance company requested it. I found this odd but did not care much as I thought out loud that I can just cancel it right after taking possession of the Jeep since I did not need it. The guy in finance said that would not work as I had to keep it for at least one year. Perplexed by that statement I showed hesitation to the deal as that was no small chunk of change to add to the out the door price, but desires about another Jeep already had me :/
I used my hesitation to get free ceramic window tint all around on both Jeeps since I really wanted a JL that day, and thought that maybe the warranty might come in handy, so I just got it.
After a few days I called the credit union and asked about that policy because it still bothered me and I wanted to know for the sake of knowing.
They said they have no idea what I was referring to and they, nor any other finance center that they know of makes requests like that.
So now I am perturbed, so I call the dealership back and inform them that there has to be some kind of mistake and that forcing the warranty on my contract made me feel like I was the victim of some shenanigans. They said that it was indeed required to make the deal and that I already signed the contract so there is nothing that can be done. I asked since my credit union did not require it, and that the contract does NOT say I have to keep it for a year, that I would like to cancel now for a full refund. These jokers flat out said they will not do that.
Now, me starting to get noticeably more upset I decided to end communication with the dealership and try a different method.
I called the company that held the warranty and said I wanted to cancel, they informed me that I had to go through the dealership to get it done, I explained my situation and to my surprise they were shocked and said that what they did was wrong as it clearly states in the contract that I could cancel anytime. The very nice representative filed it for me on my behalf and forced them to agree to the cancellation request.
Now, after months of waiting they finally sent an email agreeing to cancel it, but dang was it a stressful situation. I am more upset that they blatantly lied and misled me to get an extra $6k PER JEEP out of the deal.
The funny thing is, I buy a new vehicle every 2-3 years and planned on sticking with Jeep, but now I have to hunt for an honest dealership (If there is such a thing) elsewhere for my next one.
Oh well, their loss. I just feel that I would not be a good person if I let other potential Jeep buyers to fall into the same trap as I did, even though I should have known better... stupid temptation...
Don't know If I can name drop them, but beware of a Jeep dealership "somewhere" in south Austin, TX.
Also, what do you guys think? Is this a common thing now? I have never had a "good" experience at a dealership, its always been annoying or like pissing glass, nothing better.
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