Windshieldfarmer
Well-Known Member
- First Name
- Randy
- Joined
- Feb 27, 2020
- Threads
- 0
- Messages
- 1,463
- Reaction score
- 2,072
- Location
- Wichita, Ks
- Vehicle(s)
- 2015 JKU, 2020 JlU on order
Time to get obnoxious....and aggressive.
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Wow, it’s pretty bad when even Walmart is better than the dealer. I went to Walmart to get an oil change once and they told me the oil drain plug was cross threaded and they wouldn’t remove it for fear that they couldn’t get it to seal up again. They checked their system and saw that they had done the last service. They told me to take it to an actual mechanic and they would pay for the oil change and any repair that needed to be done due to the cross threaded plug. They could have just pulled the plug and hoped for the best and I would never have knownI guess then if they crash into a wall in the shop or hit it with another vehicle that’s not their fault either?
Some dealers get slick and will try to play you.
My friend was in a Ford service dept. a few years ago. He told me some guy came in and they said “sorry mister so and so but your oil plug is stripped. It’s not under warranty you’ll have to pay” The guy said bulls**t I’ve gotten every oil change right here. If it’s stripped you f**kin guys did it.
The service manager simply said “ok we’ll take care of it”.
Call your insurance, you likely have a zero deductible on glass replacement which is comprehensive coverage and it won't effect your insurance rate. If you have a low deductible, the hassle is not worth the time with the dealer. Tell the insurance how and where it happened and how the dealer denied paying for it hand have the insurance claim adjuster fight it out with the dealer so you don't need to deal with it. If the dealer does pay, you will even get your deductible refunded. I bet your insurance agent taking dealer statements of a claim against them will have more clout and knowledge to address the legal liability. That way it's not hanging over you and taking your time. It's another reason we carry insurance! In the future, boycott that dealer, spread the word to others you know snd influence about what happened. There are plenty others that appreciate their customers.Wow, it’s pretty bad when even Walmart is better than the dealer. I went to Walmart to get an oil change once and they told me the oil drain plug was cross threaded and they wouldn’t remove it for fear that they couldn’t get it to seal up again. They checked their system and saw that they had done the last service. They told me to take it to an actual mechanic and they would pay for the oil change and any repair that needed to be done due to the cross threaded plug. They could have just pulled the plug and hoped for the best and I would never have known
Can't wait until I can take my new Jeep out to Silverton, CO, and Moab, UT. Probably won't be until August.Took the Jeep in for some warranty work. Went to pick it up on Tuesday and the problem is still there. However, I do have a new cracked windshield.
Dealer says they aren't at fault for glass damage while the vehicle is in their possession.
Bit of a stretch for me. Hoping you'll be the sounding board for me and let me know if it is their fault. Or mine.
What say you?
@JeepCares what say you?
Here's a pretty picture of Colorado.
Whats wrong in this world when people and businesses won't even own up to their own mistakes!Can't wait until I can take my new Jeep out to Silverton, CO, and Moab, UT. Probably won't be until August.
I have also found in the past that if you can't prove something happened while in dealerships possession, you are mostly out of luck. This happened back in the 90's. They locked my keys in the vehicle and instead of calling me to bring down the extra key, they used one of those bars that locksmiths and tow trucks have to try and pop the lock. They ended up damaging something inside the door where window wouldn't work. They said they weren't responsible, even though it was their employee who locked the keys in and did a poor job of popping the lock. Was going to take them to small claims court, but my neighbor took off door panel and readjusted something and it worked again. Ended up only costing me a can of beer.