DanW
Well-Known Member
- Thread starter
- #1
How many have been reimbursed by Jeep for an aftermarket steering damper in place of having a new OEM damper installed by your dealership?
I'm asking because I'm having some trouble getting reimbursed for the Fox 2.0 stabilizer I installed, which totally cured the problem, btw. I remember someone saying they had been reimbursed for an aftermarket damper, but I can't find the thread.
I filled out the online form, attached receipts and documentation (I purchased it at Quadratec for about $143.) There was a little issue with the format of the receipts, so I fixed that and resubmitted. I then received an email saying the case was closed. I tried to email and then call to get an explanation and I've gotten no response. I think I'm caught up in some internal bureaucratic snafu, as I've always had very, very good customer service from Jeep.
I'm just curious as to who has been able to successfully get reimbursed for fixing the issue with an aftermarket damper.
Thanks!
I'm asking because I'm having some trouble getting reimbursed for the Fox 2.0 stabilizer I installed, which totally cured the problem, btw. I remember someone saying they had been reimbursed for an aftermarket damper, but I can't find the thread.
I filled out the online form, attached receipts and documentation (I purchased it at Quadratec for about $143.) There was a little issue with the format of the receipts, so I fixed that and resubmitted. I then received an email saying the case was closed. I tried to email and then call to get an explanation and I've gotten no response. I think I'm caught up in some internal bureaucratic snafu, as I've always had very, very good customer service from Jeep.
I'm just curious as to who has been able to successfully get reimbursed for fixing the issue with an aftermarket damper.
Thanks!
Sponsored
Last edited: